We recognise and defend the inalienable right to confidentiality privacy of all users of the Network.
Chocolate Group, EIRL, as a company that manages the Siempre Bebé brand and its online store, recognizes the inalienable right of every person to privacy. In the same way, the privacy and security of the information you share with us through www.siemprebebe.com is guaranteed and is governed by this Policy.
Since our greatest desire is that you feel comfortable using our website, we explain in detail how we collect, use and maintain your information.
This Policy is applicable to personally identifiable information (hereinafter, “Data”) that may be collected by us on our Web site. This Policy does not apply to other entities that we do not own or control or people that are not our employees or agents or that are not under our control.
By using the website of siemprebebe.com (hereinafter, the Site), or using any product or service of Chocolate Group, you are accepting the terms of this Privacy Policy (updated for the last time on January 10, 2019) and , as applicable, our Acceptable Use Terms.
What type of data do we collect?
When you visit the Site, we automatically collect certain information about your device, including information about your Web browser, IP address, time zone and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual Web pages or products you see, which Web sites or search terms refer you to the Site, and information about how you interact with the Site. We refer to this information automatically collected as “Device information”.
When you contact our technical support service, we can request and process other necessary data to provide assistance related to your query, such as the username, or other information, as the case may be. This information is collected from you only if you send it to us or provide it voluntarily.
We collect information from the device using the following technologies:
– “Cookies” are data files that are placed on your device or computer and that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
– The “log files” track the actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, reference / exit pages and seals of date and time.
– “Web beacons”, “tags” (“tags”) and “pixels” are electronic files that are used to record information about how you browse the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, such as your name, billing address, shipping address (when applicable), payment information (including credit card numbers or users) of Paypal, email address and telephone number, as well as numbers of personal identification documents and tax identification, in the case of businesses). We refer to this information as “Order information”.
When we talk about “Personal Information” in this Privacy Policy, we talk about both Device Information and Order Information.
For what purposes are your data used?
With the data stored on our site we are able to identify you as our client / subscriber / user, which allows us to deliver products / notices and other marketing materials. As a visitor, you are not allowed to buy any product or subscribe anonymously. Therefore, these data are the only means to identify you and allow you to perform these actions on our site.
We use the Order Information that we generally collect to fulfill orders placed through the Site (including processing your payment information, sending invoices and / or order confirmations). In addition, we use this order information to: Communicate with you; verify purchase orders against possible risks or fraud; and when it is in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
We use the information on the device we collect to help us detect possible risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our site (for example, by generating analyzes of how our clients navigate and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).
We also use device information to direct segmented advertising from search engines and social networks, including retargeting or reoriented audience announcements.
With whom or who do we share your information?
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Mailchimp to direct messages from our Website or collect contact data from forms on our Site. You can read more about Mailchimp’s privacy policies at: https://mailchimp.com/legal/privacy/
We may use, in certain cases, Privy also to direct messages from our Website or collect contact data from forms on our Site. You can read more about Privy’s privacy policies at: https://www.privy.com/privacy-policy
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also unsubscribe from Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Facebook pixels to track the effectiveness of our Facebook ads. You can read more about how Facebook uses your personal information at: https://www.facebook.com/policy.php
We use the services of ShopMaster as “software as a service” to automate the processing of your orders, so we share with them the content of your order and the destination address of your orders. You can check how they use your information, by visiting: https://www.shopmaster.com/privacy.htm
We use Google Tag Manager to manage the pixels, cookies and beacons that allow us to track and/or collect the information and data listed above. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other legal request for information we receive, or to protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can choose to exit advertising directed by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you can choose not to participate in some of these services by visiting the Digital Advertising Alliance exclusion portal at: http://optout.aboutads.info/.
Not to follow
Take into account that we do not modify the data collection of the Site but we take measures when we see a “do not follow” signal from your web browser.
Your rights
If you are a European resident, you have the right to access the personal information we have about you and request that your personal information be corrected, updated or deleted. If you wish to exercise this right, contact us through the contact information at the end of this document.
In addition, if you are a European resident, we emphasize that we are processing your information to comply with the contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests mentioned previously. Also, keep in mind that your information will be transferred outside Europe, including countries such as Canada, the United States and the Dominican Republic.
How long does Chocolate Group retain your information?
When creating an account in Chocolate group or placing an order through the Site, we process and retain your personal information about you as long as you do not delete the account or cancel your subscription (subject to laws and regulations). We will keep your Order Information for our records, unless and until you request us to delete this information.
What we do not do with your personal data?
We do not share or disclose, sell, rent or otherwise provide your personal information to other companies for the marketing of their own products or services.
¿Who has access to your data?
We do not share your information such as email, name, etc. with third parties (subject to laws and regulations), except with the aforementioned providers with whom we share very specific data and only for the purposes set forth in this document. Only our administrators have access to your data. No third party can access your data collected by us. However, you can review and delete your data whenever you want.
Minors
The site is not intended for people under 18 years of age.
What data breach procedures are in place?
If, in any case, a data breach occurs as loss, alteration, disclosure or unauthorized access, transmission of personal data, storage or otherwise processed, we will notify you immediately we have knowledge.
Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions or if you wish to file a complaint, please contact us by email at [email protected] or by postal mail using the details provided below:
Chocolate Group 2250 NW 114th Avenue Unit 1A, SDQ30194, Miami, FL 33192-4177